Customer Testimonials

Ethel Lewis,

25-Year Customer, Aptos

“I’ve been a customer since 1989, and currently they’ve been taking care of my 1998 Chrysler Town And Country Van. I was concerned when the business changed hands, but it’s been a seamless transition with Edgar. The work is exceptional and they care about your car — they treat you like family. I recommend them to friends all the time especially, those with American cars made from real steel!”

Steve Walker,

10-Year Customer, Watsonville

“I’ve been taking my 1941 Chevy Coupe here since 2004. They’re not afraid to take on anything and they do good work for a reasonable price. They’re friendly and good with scheduling. My car is in good hands; my family goes here and I’ve recommended La Rue’s to others as well.”

Mary Nunoz, Watsonville,

15-year Customer

“I’ve been a customer since 1999. First it was David La Rue who took good care my car, now it’s the same with Edgar ever since he took over the shop. I have a 1998 Honda, and I always ask Edgar to look at the clutch — that’s my main concern. Edar is honest — that’s important to me. He only fixes what I need done and for a reasonable price. Edgar is a really nice guy.

Customer Service

Treating Our Clientele With Respect & Courtesy

Watsonville, Freedom, Aptos, Capitola, Santa Cruz

This is the type of shop where you can speak directly to the technician who’s working on your vehicle. Whether it’s owner Edgar or the other techs, all are friendly, easy going, and approachable. “We care about our customers, and after a while they’re more like family,” says Edgar. “There’s no salesman (service advisor) up front to up-sell you services or repairs you don’t need. We’re mechanics: if we say your car or truck needs a power steering pump replacement, or we need to replace a fuel pump, or it needs a clutch repair or service, believe me it does.”

Customer Service Benefits

  • Free shuttle service: work, home, school — within the area
  • ASE-certified shop: experienced professionals performing all services and repairs
  • Warranty: most parts and labor
  • Arrange discounted rental cars with Enterprise Rent-A-Car
  • Prioritize service and repairs: safety first — what can wait, what must be done now
  • No overbooking: the shop never schedules same-day appointments if they can’t fit you in
  • Referral service: La Rue’s Auto will refer you to another quality shop if they cannot schedule you in
  • Overnight garage service: all vehicles left overnight will be stored for safe keeping within the shop’s specious garage — the rare occasion where there is no available storage room, La Rue’s Auto will schedule you in for the next day
  • “Hey, we’re nice guys!”